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METHOD OF COLLECTION OF PERSONAL DATA

The Shop collects your personal data through the Web Shop, through your access to the Shop and through registration/profile creation, through contact and inquiry forms, through online shopping, through "cookies", through e-mail and through documentation and communication that is forwarded and takes place between you and the Shop, by any means of communication. The Shop can also collect your data through third parties, for example, but not exclusively, through intermediaries who sell or advertise the devices and products of the Shop, through state or publicly available data, etc.

BUYER / USER PERMISSION

Without your permission, the Shop will not use your personal data for any purposes for which permission is required according to current regulations.
You have the right to withdraw the given permission at any time by sending a request to:
• Email: hello@llskin.me
• post office: Niksicka 16, 85320 Tivat, Montenegro

The withdrawal of permission will not affect the legality of the processing based on the permission before its withdrawal.

It is considered that by your inquiry, registration on the website, purchase, i.e. signing the purchase contract, you give permission for the processing of personal data required for the purpose of answering the inquiry, processing the purchase, delivering the purchased devices or products, and possibly other services provided by the Shop. At the same time, you give permission to the Shop to transfer personal data to third parties for the purpose of providing travel services (eg to a courier service for delivery purposes).

At the same time, with the aforementioned permissions, you also give permission for your personal data to be used for the following purposes: direct sales, market research, conducting business analysis, customer segmentation, statistical processing and notifications about the Shop's offer.

STORAGE OF PERSONAL DATA

The Shop processes the collected personal data only as long as it is necessary to achieve a certain purpose, that is, until you withdraw your permission. If judicial, administrative or extrajudicial proceedings have been initiated, personal data may be stored until the end of such proceedings, including the period for filing legal remedies.
The Shop stores certain personal data for the period of time prescribed by positive regulations.

TRANSFER OF PERSONAL DATA

In order to achieve certain purposes for which personal data is processed, the Shop must forward your personal data to third parties. Only necessary personal data is forwarded to third parties. And in the following cases:
• for the purpose of executing the contract or preparing for the execution of the contract - when it is necessary to deliver the purchased product, device, gift...
• when you gave permission for it – if it is necessary for the purpose for which you gave special permission
• when the Shop hires other companies to perform certain tasks - then those companies act as processors (for example, but not exclusively: bookkeeping service, IT companies, etc.)

Personal data is disclosed to competent state authorities as part of our performance of legal obligations, and may also be disclosed in the case of a court order or for the purpose of preventing criminal activity by a competent state authority.

In addition to the above, there is the possibility of processing and keeping records of customers/users both in the home country and abroad, all for the purpose of realizing services or purchases.

PROTECTION OF PERSONAL DATA

In order to protect your personal data, the Shop uses the most up-to-date business practices and information and communication technologies, applying appropriate technical and security measures to protect personal data from unauthorized access, misuse, disclosure, loss or destruction.

Only authorized persons have access to personal data. Under no circumstances will personal data be transferred to unauthorized persons, nor will it ever be sold or illegally transferred to third parties.

On our website, we use secure protocols for communication and data transfer. All personal data and the devices on which they are located are protected by appropriate passwords.

The Shop website may contain links to other websites. Therefore, buyers/users are advised that the privacy protection and personal data protection policy on them may be different from the rules and policies of our Shop. If you access those pages, please familiarize yourself with the rules on the protection of personal data that apply to those pages before providing personal data. In no case is the Shop responsible for the content, products, services and actions of other companies. Links do not constitute association with those companies. If you find out that the links on the website lead to third-party websites with inappropriate content or an unfavorable personal data protection policy, please contact us so that we can take appropriate measures in this regard.

The Shop will take all available measures to prevent unauthorized access to your personal data, but cannot guarantee that some of the data will not be accidentally disclosed. Therefore, the Shop excludes responsibility for damage caused to customers/users or third parties to the maximum extent permitted by law. All unauthorized attempts to change data on the Shop website are strictly prohibited.

NOTICE OF BREACH OF PERSONAL DATA

In the event of a breach of personal data, we will inform the competent state authority and you by email within 72 hours after learning about the breach, about the nature and extent of the breach, the likely consequences and impact on our services, and the measures taken and planned to solve the problem and reduce possible harmful consequences.

We will not send you an infringement notice if:
• if there are technical and organizational protection measures (such as encryption) that have been applied to the personal data affected by the personal data breach that make the data unintelligible to any person who is not authorized to access it,
• if we have taken follow-up measures to ensure that a high risk to your rights and freedoms is no longer likely to occur,
• if this would require a disproportionate effort (in which case we will notify you via public notice or a similar equally effective measure).

USE OF "COOKIES"

Our Web Shop uses "cookies" in its work, which enable the proper operation of the site and its improvement, all for the purpose of providing the best possible user experience. By accessing our website, your personal data is collected through "cookies".

"Cookies" are small files that the internet browser (eng. "web browser") saves on the computer, mobile device or some other device with which the customer / user visited an internet site, and which are used for various purposes, e.g. for web analysis, measurement of the number of visitors, analysis of searches, language settings, etc. "Cookies" provide the possibility of saving the characteristic preferences of website visitors, optimizing technical processes and continuously improving the offer. Placing "cookies" on the devices of customers/users and reading already saved information on the device is done with the permission of the customers/users and prior clear information about which data will be collected and for what purpose. It is possible to prevent the acceptance of "cookies", but in connection with this, a limited offer of our website is also possible. Only "cookies" that are technically necessary for communication between the customer's/user's equipment and our web shop or to provide a service at the customer's/user's request are exempt from the permission.

Web Shop www.llskin.me uses cookies to provide a good user experience, content display. If you continue to visit our website, you agree to the use.

FINAL REMARKS

This data protection policy comes into force on the day it is published on Web Shp and www.llskin.me. We reserve the right to change this data protection policy, at any time, without any limitations and/or liability. Any changes regarding our data protection policy will be announced in the Privacy Statement located on our Web Shop.

In Tivat, 19.12.2024. year

FRANCESKA DOO Tivat

Limited liability company

Online retail by post or online

Niksicka 16, 85320 Tivat

Montenegro

Statement on the protection of the transfer of personal data

Monri WSPay, as an executor of authorization and collection of credit cards, handles personal data in the capacity of a processor and handles personal data in accordance with the General Data Protection Regulation of the European Parliament and the Council No. 2016/679 and according to the strict rules of the PCI DSS L1 regulation on data protection and data transmission."

Statement on the use of Monri WSPay

"Franceska d.o.o. uses Monri WSPay for online payments.

Monri WSPay is a secure system for online payments, real-time payments, credit and debit cards and other payment methods. Monri WSPay ensures the customer and merchant secure entry and transfer of entered card data, which is confirmed by the PCI DSS certificate that Monri WSPay has. Monri WSPay uses an SSL certificate of 256-bit encryption and TLS 1.2 cryptographic protocol as the highest level of protection during registration and data transmission."

Statement on the protection and collection of personal data and their use

"Franceska d.o.o. undertakes to protect the personal data of customers, in such a way that it collects only necessary, basic data about customers/users that are necessary for the fulfillment of our obligations; informs customers about the way the collected data is used, regularly gives customers a choice about the use of their data, including the ability to decide whether or not they want their name removed from lists used for marketing campaigns. All user data is strictly stored and is available only to employees who need the data to perform their work. All employees of Franceska doo and business partners are responsible for respecting the principles of privacy protection."